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frequently asked questions

1. Why don't you ship to _____?
In order to ship internationally, a cosmetic company needs to comply with regulations specific to a country/region. Some of these countries require a resident representative, specific packaging, licenses, etc. which is far beyond what we can accommodate currently. We won't respond to any inquiries asking us to make special exceptions - sorry! 

2. Why can't I check out in US dollars?

The currency converter you see on our product pages are simply for US customers to see roughly how much our products will be after conversion into USD based on the current/active currency exchange rate. When you go to pay, you will checkout in CAD (Canadian dollars) because we are a Canadian company. Your credit card/PayPal/bank will automatically convert this into a USD charge when you pay. If you have questions regarding this, please look up currency conversion on your favourite search engine!

3. Is your mica sourced ethically, and are you vegan/cruelty free?
Yep - child labour free, fare waged sourced mica only. All of our products are vegan and not tested on animals.

4. Do you have retailers?
No, you can only purchase our products online via our website. We also do not do wholesale.

5. Do you offer samples, first time purchase coupons, etc.?
We do not. However, you are more than welcome to email us to ask for recommendations tailored to your specific skin tone, skin type, makeup preferences, etc. to ensure you pick up products best suited for you.

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